Are you complying with the code of conduct? Do you have a documented Audit Trail? Do you have a proactive approach towards Risk Management?
Preparing for your 2010 renewal now
Are you complying with the code of conduct?
Do you have a documented Audit Trail?
Do you have a proactive approach towards Risk Management?
We work with law firms to ensure compliance and optimise performance. Our extensive and thorough knowledge of the law and regulations will ensure your law firm is compliant and your processes sound. Files are audited to ensure you are not only complying with the Service Level Agreements you have in place, but very importantly, also the Code of Conduct. We provide a documented Audit trail which is firstly, a requirement of Rule 5 of the Code of Conduct and secondly, essential for PI Insurance purposes. This provides documented evidence of a proactive approach towards Risk Management. The advice we offer is clear and practical, and we pride ourselves on our exceptional customer service and unbeatable work quality.
We Specialise in:
- Best Practice
- Risk Management
- Compliance of the Code of Conduct
- Client Relationship Management
- Business Development
Best Practice and Risk Management
The development of effective working methods has become an ever more important ingredient in business success in recent years. Legal Eye assists law firms in enhancing the quality of their systems, processes and customer care standards. Legal Eye conducts Audits of processes and files, develops and updates processes and implements new reports to ensure smooth procedures.
- Increased profitability
- Better risk management
- Improved management efficiency
- Better client care
- Audit trails
Client Relationship Management and Business Development
Developing and enhancing relationships with existing and potential clients is an essential part of client relationship management and business development. Delivering services that meet client’s service levels and expectations is an essential part of business development and client relationship management.
Brunel can assists with:
- Designing specific services for new clients / existing clients
- Considering different pricing structures
- Identifying areas for improvement and change